Terms and Conditions

for Visitors of the Museum of Bags and Purses

General: Definitions
1.1 The Museum of Bags and Purses: the corporation ‘Stichting Tassenmuseum Hendrikje’ which presents 500 years of the history of bags and purses to the Dutch and internationals public in accordance with its mission.
1.2 Visitor: any person entering the Museum of Bags and Purses authorized by a valid Permit of Admission to visit the exhibition areas or by an invitation to attend a reception, congress, lecture or any similar event.
1.3 Entrance Ticket: a ticket which authorizes a Visitors to enter the exhibition areas of the Museum of Bags and Purses within the regular opening hours.
1.4 Permit of Admission: an Entrance Ticket (possibly in combination with a discount coupon) or a similar permit (such as a written invitation, a voucher or annual pass) giving admission to (specific areas of) the Museum of Bags and Purses.
1.4 Assets: all assets, including money, currency and securities.

2. Application
2.1 These Terms and Conditions apply to all agreements between the Museum of Bags and Purses and a Visitor. These Terms and Conditions do not apply to special activities not taking place within the regular opening hours or not organized for regular Visitors, as in the case of location rental, catering etc..
2.2 These Terms and Conditions also apply to all private and legal persons brought in by the Museum of Bags and Purses in the course of the performance of its mission.
2.3 Any deviations from these Terms and Conditions are valid only when explicitly confirmed in writing.

3. Conditions for Entering the Museum of Bags and Purses
3.1 A Visitor is only allowed to enter the Museum of Bags and Purses on presentation of a valid Permit of Admission.
3.2 A Visitor will not be allowed to enter or stay on the premises of the Museum of Bags and Purses if it transpires that the Permit of Admission was not issued by the Museum of Bags and Purses or any organization authorized to do so by the Museum of Bags and Purses.
3.3 A Visitor is obliged to present the Permit of Admission at the first request of staff members of the Museum of Bags and Purses, in default of which the Museum of Bags and Purses has the authority to deny the Visor access to the Museum of Bags and Purses.
3.4 A Visitor is not entitled to restitution of the entrance fee if the Permit of Admission is lost or stolen before entering the Museum of Bags and Purses.
3.5 A Permit of Admission purchased in advance is declared invalid as of the end of the time range stated on the Permit of Admission.
3.6 Permits of Admission/Entrance Tickets cannot be exchanged.
3.7 The Museum of Bags and Purses is authorized to change the regular opening hours to facilitate industrial first aid and calamity drills (article 23 ‘Arbo’ legislation) or, in the event of a calamity, a complete or partial evacuation of the premises deemed necessary by the Museum of Bags and Purses. Such changes of the regular opening hours do not constitute grounds for Visitors to apply for restitution of the entrance fee.
3.8 Visitors are not allowed to bring coats, bags or rucksacks larger than A4-format, umbrellas or any other large objects. These should be left in the wardrobe or in the lockers installed for the purpose.
3.9 Visitors are not allowed to bring the following objects into the museum of Bags and Purses:
a. guns, firearms weapons or any instruments for firing projectiles which may damage persons or property or appear capable of causing damage;
b. pointed and sharpened weapons or any other sharp object: pointed objects, objects with cutting edges which may damage persons or property;
c. blunt objects which may damage persons or property;
d. explosives and inflammables substances; e. chemicals and toxic substances;
f. bottles or any other containers filled with fluids, including water.
If any of these objects or substances are found at the entrance control, they will be confiscated. If a Visitor is unwilling to hand over of these objects or substances subject to confiscation, he or she will be denied access tot the Museum of Bags and Purses.
Objects found at the entrance control which are legally prohibited will be handed over to the police. A Visitor carrying any of these objects or substances will be arrested and handed over into police custody.

4. On the Premises of the Museum of Bags and Purses
4.1 A Visitor stays on the premises of the Museum of Bags and Purses at his or het own risk and liability.
4.2 On the premises of the Museum of Bags and Purses, a Visitor will behave in accordance with safety regulations, public order and with all regulations applicable to museum visits. Children under the age of 12 are only allowed to visit the museum under adult supervision. A Visitor is obliged to follow any requests or instructions issued by staff members of the Museum of Bags and Purses. If a staff member finds that a Visitor deviates from these regulations, standards, requests and instructions in any way, he or she may be removed from the premises of the Museum of Bags and Purses and is not entitled to damages or restitution by Museum of Bags and Purses.
4.3 Visitors are not allowed to carry umbrellas and children on the back or to bring prams (with the exception of strollers) or any other large objects. The Museum of Bags and Purses does not accept any responsibility for loss or damage of Assets stored in the lockers by Visitors.
4.4 A Visitor is liable for any damage caused by any objects, or similar objects, brought beyond ticket control by the Visitor in violation of article 4.3.
4.5 The Museum of Bags and Purses is under video surveillance. Video recordings are kept for a period determined by the Museum of Bags and Purses and will be made available to the police when necessary.
4.6 The Museum of Bags and Purses is authorized to temporarily or permanently deny access to the Museum of Bags and Purses to any Visitor who has caused damage to objects at one or more previous visits to the Museum of Bags and Purses or other museums through neglect, gross neglect or on purpose. In any event, such a Visitor is subject, at any visit to the museum, to the proceedings described in article 4.7. The decision to deny access will be communicated immediately to the Visitor, preferably in writing.
4.7 In the event of calamities, for example when a piece of art is found missing or in case of a terrorist attack or violence of another kind, the Museum of Bags and Purses is authorized to lock all exits and allow Visitors to leave the premises one by one. A Visitor can be requested to allow his or her bags and any other personal belongings to be searched by or on behalf of the museum staff. A Visitor may also be requested to allow a body search. If a Visitor will not allow a search or body search he or she will be requested to hand over his or her identity document before leaving the Museum of Bags and Purses.

5. Code of Behaviour
5.1 On the premises of the Museum of Bags and Purses, a Visitor shall not:
a. sell Assets of any kind to third parties, or give these free of charge;
b. cause hindrance to other Visitors, including but not limited to hindrance by prolonged obstruction of the view of exhibits or noise pollution (including the use of mobile phones, portable media players etc.);
c. bring pets, with the exception of areas where this is explicitly allowed and of guide dogs for the blind;
d. smoke;
e. eat or drink, with the exception of the Museum Restaurant, which does not interfere with the obligation to order a consumption when seated; food and drink may not be brought into the exhibition areas;
f. make or take phone calls;
g. touch exhibits, except when this is clearly and explicitly allowed; parents, teachers and supervisors are obliged to strictly refrain the children, individuals or groups under their supervision from touching exhibits;
h. make photo, video or audio recordings or to make drawings or paintings without the prior consent of the Museum of Bags and Purses (Visitors may apply for consent at the museum entrance).
5.2 Parents, teachers and supervisors are answerable, in any event, for the behavior of the children, individuals or groups under their supervision.
5.3 Primary schools are required to make sure that each group of five pupils is accompanied by at least one supervisor. In the case of secondary schools, each group of ten pupils should be accompanied by at least one supervisor. The Museum of Bags and Purses reserves the right to deny access to groups who do not meet these conditions.
5.4 Guided tours by guides who are not from the museum are not allowed.
5.5 In addition to the stipulations of article 5.1h, it is not allowed to use any photo, video of sound recordings made in the Museum of Bags and Purses for commercial purposes without explicit written permission of the Museum of Bags and Purses, in which case the relevant price list will apply.

6. Restitution
The following circumstances will never constitute an obligation on the part of the Museum of Bags and Purses to restitute money or pay damages to a Visitor:
a. the absence of items from the permanent presentation of the Museum of Bags and Purses when they are not on display;
b. restricted access to certain areas of the Museum of Bags and Purses, including but not restricted to access restrictions for the purpose of setting up and clearing exhibitions;
c. hindrance caused by other Visitors, including but not restricted to noise pollution, improper behaviour (including molestation) and theft;
d. hindrance caused by maintenance of the premises, including but not restricted to the renovation or refurnishing of certain areas;
e. hindrance caused by out-of-order facilities at the Museum of Bags and Purses.

7. Liability
7.1 The Museum of Bags and Purses is only liable for damages incurred by a Visitor as a direct result of gross neglect or intent on the part of the Museum of Bags and Purses. In any case, this liability will not exceed the lowest of the following amounts of money:
a. the amount paid out by the Museum of Bags and Purses’ insurance company with respect to this particular instance of damage;
b. the amount paid out to the Museum of Bags and Purses by a third party with respect to this particular instance of damage.
7.2 In the case of death or bodily harm, the total liability of the Museum of Bags and Purses will never exceed the damage stipulations of article 7.1.
7.4 The Museum of Bags and Purses is never liable for indirect damages, including collateral damage, loss of profit or income, missed savings etc..

8. Force Majeure
8.1 For the Museum of Bags and Purses, force majeure will be constituted by any foreseeable or unforeseeable eventuality which interferes with the execution of an agreement to such an extent that this execution of the agreement is made impossible or objectionable.
8.2 Such eventualities include contingencies affecting persons, services or institutions the Museum of Bags and Purses intends to call in for the execution of the Visitor’s agreement, as well as any contingencies considered by these parties as force majeure or conditions for suspension or annulment and any shortcomings for which these parties are responsible.

9. Found objects
9.1 Objects found on the premises of the Museum of Bags and Purses may be handed over to the museum staff or at the entrance of the Museum.
9.2 The Museum of Bags and Purses will keep found objects in safe keeping. Valuable objects will be handed over to the Amsterdam police.
9.3 If a person claiming to be the owner of a found object makes his or her claim known, he or she may choose to collect the Assets in person or have them sent C.O.D. to his or her address. In both cases, the owner is required to prove his or het identity. If the Museum of Bags and Purses doubts the claim, the Museum of Bags and Purses is entitled to require proof of ownership.
9.4 The Museum of Bags and Purses reserves the right to destroy found objects which have not been claimed after three months.

10. Complaints
10.1 In case of complaints, a Visitor can put in a claim by filling in the complaints form available at the entrance of the Museum of Bags and Purses or by sending an email to
info@tassenmuseum.nl

11. Other Conditions and Relevant Legislation
11.1 The validity of these Terms and Conditions for Visitors does not interfere with the validity of other contracts, agreements or regulations of the Museum of Bags and Purses, as published on occasion on www.tassenmuseum.nl
11.2 These Terms and Conditions for Visitors and the agreement between a Visitor and the Museum of Bags and Purses are subject to the legislation of the Netherlands.
The Terms and Conditions for Visitors of The Museum of Bags and Purses were enacted by its Director and are published on www.tassenmuseum.nl.

Stichting Tassenmuseum Hendrikje, Amsterdam
Drs. S. A. Ivo, Director and Curator
May 2011

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